Forgotten Password
If you forget your password to the system, follow these steps:

  1. Go to the Login tab.
  2. Click "Forgotten Password" below the sign in menu

Note: After 10 unsuccessful login attempts, your account will be locked for 10 minutes. Once this period has passed, you can try logging in again.

Click on the "Forgotten Password" button, fill in your email address and click Next

The system will send you an authorization code in an email.  

The validity of the authorization code is 15 min. 

Copy the authorisation code from the email and click NEXT


Enter a new password and click NEXT

After setting a new password, you will remain logged in to the system.